Return & Refund Policy

At Ramesha Collections, we want you to love your purchase. If you're not completely satisfied, we offer a smooth and fair return and refund process.

✅ Return Eligibility

You may request a return within 7 days of delivery if:

  • The item is unused, in its original packaging, and in saleable condition

  • The request is made within 7 days of receiving your order

  • You can provide proof of purchase (order number or receipt)

❌ Non-Returnable Items

We’re unable to accept returns for:

  • Used, damaged, or altered items

  • Return requests made after 7 days of delivery

  • Final sale, clearance, or discounted items

  • Gift cards or free promotional items

🔁 How to Return an Item

  1. Contact us at 📧 ramesha.collections@gmail.com with your order number and reason for return

  2. Our team will review your request and provide return instructions

  3. Ship the item back — return shipping costs are the buyer’s responsibility, unless the item was incorrect or damaged

  4. Once the item is received and inspected, your refund will be processed within 5–7 business days

💸 Refund Information

  • Refunds are issued to your original payment method

  • Depending on your bank or payment provider, it may take additional time to reflect

  • You will receive a confirmation email once your refund has been processed

📦 Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us right away at 📧 ramesha.collections@gmail.com with:

  • Your order number

  • Clear photos of the item and packaging

We’ll offer a free replacement or a full refund, depending on the situation.

🛑 Late or Missing Refunds

If your refund hasn’t arrived:

  1. Check with your bank or payment provider

  2. Still need help? Reach out to us at 📧 ramesha.collections@gmail.com

💬 Need Assistance?

We’re here to help with any concerns or questions.

📧 Email: ramesha.collections@gmail.com
🌍 Serving: United Arab Emirates & Saudi Arabia